Site Reliability Engineer (SRE) (Automation & Monitoring)- Chennai

Job Description

Job Description – Site Reliability Engineer (SRE) (Automation & Monitoring)
Location: Chennai, India
Domain: Financial Services / Capital Markets
Role Type: Full-time
1. Role Overview
We are looking for a skilled and reliability-driven Site Reliability Engineer (SRE) to strengthen our
engineering team. This role combines hands-on Level 2 (L2) production support with monitoring,
automation, and reliability engineering.
The successful candidate will play a key role in ensuring the stability, availability, observability, and
continuous improvement of production systems supporting real-time financial data processing. The ideal
candidate will have a strong operational mindset, excellent troubleshooting capabilities, and a passion for
automation and continuous improvement.
2. Key Responsibilities
A. Operational Support & Incident Management
• Provide Level 2 (L2) support for production systems and critical business applications.
• Investigate, troubleshoot, and resolve production incidents, system failures, and performance
issues.
• Perform Root Cause Analysis (RCA) and document findings, corrective actions, and preventive
measures.
• Collaborate closely with development, infrastructure, and other engineering teams to ensure
sustainable issue resolution.
• Participate in incident management, post-incident reviews, and continuous improvement
initiatives.
• Ensure adherence to operational procedures, service-level agreements (SLAs), and production
support standards.
B. Monitoring, Observability & Automation
• Design, implement, and maintain monitoring dashboards using tools such as Grafana and the
Elastic Stack (ELK).
• Improve alert quality by defining effective thresholds, metrics, and alerting mechanisms to
minimize unnecessary alerts.
• Analyze logs, metrics, and system behaviour to proactively identify anomalies and potential
production issues.
• Automate operational tasks and repetitive processes using Ansible and scripting languages.
• Contribute to CI/CD pipeline improvements and enhance deployment reliability.
• Identify opportunities to reduce manual intervention and improve operational efficiency.
• Continuously improve system reliability, availability, performance, and resilience.
3. Required Skills & Qualifications
A. Professional Experience
• Several years of experience in Site Reliability Engineering, DevOps, Platform Engineering, or
Production Operations.
• Proven experience supporting and improving mission-critical production environments.
• Strong analytical, troubleshooting, and problem-solving skills in complex or distributed systems.
• Experience in incident management, production monitoring, and root cause analysis.
• An automation-first mindset with a focus on operational efficiency and reliability.
B. Technical Skills
• Ansible: Hands-on experience in automation, configuration management, and infrastructure
provisioning.
• CI/CD & Version Control: Experience designing, maintaining, and troubleshooting CI/CD pipelines
using GitLab CI/CD and Git-based workflows.
• Monitoring & Observability: Strong knowledge of Grafana and the Elastic Stack (Elasticsearch,
Logstash, and Kibana).
• Scripting: Proficiency in Bash, Python, or similar scripting languages for operational automation.
• Linux: Strong experience administering and troubleshooting Linux-based environments.
• Networking: Understanding of TCP/IP, DNS, HTTP/HTTPS, and basic network troubleshooting.
C. Operational Mindset & Collaboration
• Strong ownership, accountability, and a proactive approach to problem-solving.
• Ability to analyse complex technical issues and drive incidents through to resolution.
• Excellent collaboration and communication skills, with the ability to work effectively across
engineering teams.
• Ability to document technical issues, operational procedures, and incident findings clearly.
• Experience mentoring engineers and promoting operational best practices will be an added
advantage.
4. Good to Have
• Experience supporting high-availability, high-volume, or low-latency production systems.
• Exposure to financial services, capital markets, market data platforms, or real-time data processing.
• Familiarity with distributed systems, performance tuning, and capacity management.
• Knowledge of reliability engineering principles, including SLIs, SLOs, and error budgets.
5. Language Requirements
• Strong verbal and written English communication skills.
6. Ideal Candidate Profile
The ideal candidate is a hands-on SRE professional who can independently troubleshoot production issues,
strengthen monitoring and alerting, automate recurring operational activities, and work closely with
development teams to improve system reliability. The candidate should be comfortable working in a
mission-critical environment where system availability, data integrity, and timely incident resolution are
essential.